Customer FeedbackRoyal Standard Poodles - Customer Feedback 5/1/11 This was meant to be, and flawless from beginning to end. Bodhi is delightful in every way and the entire process was clear, concise, and truthful - "Thus all the 10's" (evaluation of TI). We would highly recommend TI to anyone looking for a family member! - LF 4/18/11 The purchase process was clear and thorough and all questions were answered as they came up. All efforts were made to make the transition easy for all of us. It was a great experience. - CF 7/8/10 We just brought Roscoe home yesterday. He is so calm yet loved to play and go for walks. He already walks well on a leash and whines and heads toward the door when he has to potty. I'm amazed! It is obvious to me that Tes worked with him and loved him before he came to us. I really think the home raised environment is helpful in potty training because he wants to go outside. He slept in our room and the hall last night with no accidents. I am very impressed with Tes' knowledge and the whole set up. She is a very kind person and was wonderful to work with. Thanks so much for such a great experience and such a loving dog! - KN 6/15/2010 Tes was amazing. She knows so much about the breed and is always willing to answer questions. I would recommend her to everyone who was even thinking about buying a Standard Poodle. - AR 4/18/2010 We are very pleased with Tes, and she was always there with answers to all of our questions. We couldn't be happier with our choice to buy our newest little family member from Falcon Services. Thanks for everything and for your concern on placing your puppies with good families. Brody is doing so well! With great appreciation - SH 7/14/09 None of us are "perfect" but this experience was as close as it could be. Tes really listened to my questions and concerns and answered everything very thorough. We are so pleased with our puppy and it is very obvious that she was loved and well taken care of at Tes' before she came to our home. This could not have really gone any smoother. Thank You! DC 7/4/09 Thank you for letting me purchase one of your beautiful poodles. LT 7/2/09 Tes is a delightful person, very organized and clearly loves the poodles. We are very happy with our black Royal Sadie. She is outgoing, has adapted to our lifestyle right away and loves to run in the yard, play with new toys and even enjoys puppy training. Great dog! B&JS Royal Standard Poodles - Customer Feedback 9/7/08 I found Tes to be very pleasant and easy to communicate with. She was forthcoming with all questions and details about our puppy. If I should get another puppy in the future, she'll be the first one I contact! RA 8/7/2008 Tes was very helpful during all phases of buying our new puppy...answering all of my many questions...great attitude at all times! DG Royal Standard Poodles - Customer Feedback 10/11/2007 Tes was efficient, prompt and a great business woman. We were so pleased with all of her help, answering of questions and her honesty. She went above and beyond, and it was evident to us that she gave our dog a lot of love before he came to our family! JMB 9/16/07 Best most well-organized internet transaction I have ever had! This was the most completely informed, well organized internet transaction I have ever participated in. Tes clearly loves what she does, and she takes every precaution to make certain that the transaction unfolds flawlessly from initial contact to final delivery and beyond. Communication is thoughtful, open and responsive. Most importantly, our new puppy is even more beautiful, happy and loving than words or pictures could ever describe. JUST EXACTLY PERFECT! NJC 9/15/07 Service Dog--Scorecard returned survey comments: 1. Did the agent help you understand what steps needed to be taken? *I had a clear picture of what the dog's needs would be and what that meant. 2. If anything; did the agent fully answer your question/s of what you didn't understand? *and continues to answer questions as they come up. 3. Was the agent courteous and friendly at all times? *I would add enthusiastic. She has a product to be proud of and it is reflected by her entire personality. 4. Did the agent do what was agreed? *and more! She went out of her way to make the dog easily available to me--Thank you Tes. 5. Would you recommend Falcon Services to others? *Tes takes her dogs very personally--they are family. When it comes to selling a dog or pup it is done with the utmost professionalism. It is not just a transaction, it is a supported transaction. Tes wants to see her dogs succeed in happy homes! AA Royal Standard Poodles - Customer Feedback 08/01/07 This experience with Falcon Services was a learning experience. It was wonderful to go to Tes' home and learn about the poodle I wanted. Because of Tes I know how to take care of my wonderful new friend. Thanks Tes, AB 06/03/07 Tes made our poodle purchases enjoyable and easy. She was very thorough with the information and background on each of our pupppies and provided photographs of them throughout our transaction. Tes clearly handles her dogs with great compassion both physically and emotionally so we were very confident that the puppies that we were receiving were under the best of care. We could not be happier! JB Royal Standard Poodles - Customer Feedback 9/12/06 "When buying our first dog, we were a little hesitant to purchase from someone we'd never met, much less someone across the country. After my first phone conversation with Tes, our concerns were no more. Tes Helped us each step of the way. She always answered every question we had, no matter what. She is very well organized and you can tell she truly loves poodles. Thank you Tes for your continued support and for our four-legged addition to our family. When we're ready for another one, we know who to call! JS Feedback *"Our experience with Tes and Falcon Services was outstanding! We are first time poodle owners and Tes took us through every detail we needed to know, as a result we felt very comfortable when it was time to bring our puppy home. Tes is such a caring and principled breeder that we believe this is why our “Mighty Quinn” is such an exceptional puppy!!! Well adjusted-Friendly-Smart-and Loving!!" SB *"I was favorably impressed with your breeding set-up and obvious delight with your dogs." DD *"It was a pleasure working with you! You demonstrated honesty, integrity and kindness as well as being very helpful and professional! Malachi is a wonderful and beautiful pup, and we enjoy having him as a part of our family! Thanks so much!" KM *"I am so thankful to have him in my life as he's a very special dog and good company. George is handsome, intelligent, sweet, gentle, and social--he loves to play with Lily (my daughter's standard poodle). You raise special dogs and do a good job!" GL *"...he's such a wonderful dog! George has never chewed up any of my furniture and has a loving sweet disposition. My children and grandchildren were staying here for a week and he blended in. In fact, every morning he still goes from room-to-room looking for the kids to see if they've returned. He gets along well with kids. ... How was I so lucky -- you picked the right dog for me -- he's a wonderful companion. Thanks." GL Royal Standard Poodles - Feedback
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